# Turn conversations into insights. Get insight in to **real user intentions** by analyzing conversations and use the kapa platform to **find gaps** in your documentation. +250k AI answers generated per month by kapa.ai. +100 Companies trust [kapa.ai](/content/site-root.html) in production. “Kapa.ai’s technology doesn’t just answer questions; it reveals insights and solutions to potential challenges.” Petra Donka Head of Developer Connections @ Prisma ["With Kapa.ai’s analytics, we uncovered user pain points we never knew existed or had limited data to understand.\ \ \ \ Amara Graham\ \ Head of Developer Experience @ Camunda"](https://ionic.io/blog/ionic-kapa-ai-the-advanced-ai-bot-to-assist-developers) ## Make data-driven product and documentation decisions. The **kapa platform** makes it easy to stay informed with dashboards and take action based on user and content analytics. ##### Stay Informed with Dashboards and Reports Track key metrics over time and share insights easily with your team - Receive weekly or monthly Email or Slack summaries ##### Find and Fill Knowledge Content Gaps Identify "uncertain" responses from kapa.ai where content is missing - Review and categorize gaps with status tags to embed into your workflows (Jira, Linear, GitHub) ##### Automatically Labelled User Conversations Track user engagement anonymously with built-in browser fingerprinting. - Filter out “off-topic” conversations to declutter when reviewing ##### Dive Into User Conversation Analytics Understand usage, review individual conversations and track user feedback - Identify trends in user queries and pain points by analyzing how users interact ##### Uncover Patterns with Common Questions Automatically cluster similar questions and identify frequently asked topics - Prioritize content creation and product decisions based on real user intent ##### Optimize Your Knowledge Base with Source Analytics Track which parts of your documentation are most referenced - Understand the relative importance of different knowledge sources ##### Enable User Tracking for Advanced Insights Track user engagement anonymously with built-in browser fingerprinting. - Integrate custom user data to enhance analytics and personalize experiences ## Turn your knowledge base into a production-ready AI assistant Request a demo to try kapa.ai on your data sources today [Request Demo](/content/request-demo/index.html)