Turn conversations into insights.
Get insight in to real user intentions by analyzing conversations and use the kapa platform to find gaps in your documentation.
+250k
AI answers generated per month by kapa.ai.
+100
Companies trust kapa.ai in production.
“Kapa.ai’s technology doesn’t just answer questions; it reveals insights and solutions to potential challenges.”
Petra Donka
Head of Developer Connections @ Prisma
["With Kapa.ai’s analytics, we uncovered user pain points we never knew existed or had limited data to understand.
Amara Graham
Head of Developer Experience @ Camunda"](https://ionic.io/blog/ionic-kapa-ai-the-advanced-ai-bot-to-assist-developers)
Make data-driven product and documentation decisions.
The kapa platform makes it easy to stay informed with dashboards and take action based on user and content analytics.
Stay Informed with Dashboards and Reports
Track key metrics over time and share insights easily with your team
- Receive weekly or monthly Email or Slack summaries
Find and Fill Knowledge Content Gaps
Identify "uncertain" responses from kapa.ai where content is missing
- Review and categorize gaps with status tags to embed into your workflows (Jira, Linear, GitHub)
Automatically Labelled User Conversations
Track user engagement anonymously with built-in browser fingerprinting.
- Filter out “off-topic” conversations to declutter when reviewing
Dive Into User Conversation Analytics
Understand usage, review individual conversations and track user feedback
- Identify trends in user queries and pain points by analyzing how users interact
Uncover Patterns with Common Questions
Automatically cluster similar questions and identify frequently asked topics
- Prioritize content creation and product decisions based on real user intent
Optimize Your Knowledge Base with Source Analytics
Track which parts of your documentation are most referenced
- Understand the relative importance of different knowledge sources
Enable User Tracking for Advanced Insights
Track user engagement anonymously with built-in browser fingerprinting.
- Integrate custom user data to enhance analytics and personalize experiences
Turn your knowledge base into a production-ready AI assistant
Request a demo to try kapa.ai on your data sources today